This Privacy Policy explains how Jamie Oliver Enterprises LLC, doing business as 901 Soundwave (also branded “Nine Zero One Soundwave” and “DJ Dream”) (“we,” “us,” or “our”), collects, uses, and protects your information when you visit our websites, submit a form, check your date, book a call, communicate with us, or use our services (together, the “Services”). By using the Services, you agree to this Policy.
1. Information We Collect
Information you provide
- Inquiry and booking details: name, email address, phone number, wedding or event date, venue or city, guest count, package interest, and anything you share about your plans or preferences (for example, must-play and do-not-play songs, timeline notes, and family details you choose to tell us).
- Communications: the content of emails, text messages, chat messages (including messages handled by our automated assistant), form submissions, and call or video-call notes.
- Reviews, photos, and testimonials you submit or authorize us to use.
- Payment-related information is processed by third-party payment processors; we do not store full card numbers on our systems.
Information collected automatically
- Device and usage data: IP address, browser and device type, pages viewed, referring pages, and interactions with the site, collected through cookies and similar technologies and through analytics tools.
2. How We Use Information
- To respond to inquiries, check date availability, schedule and conduct planning calls, prepare proposals and event timelines, and perform our services;
- To send service, transactional, and appointment messages (confirmations, reminders, follow-ups);
- With your consent, to send marketing communications about our services, including by email and text message;
- To operate, secure, analyze, and improve the Services;
- To request and display reviews and, with permission, testimonials and event media;
- To comply with law and enforce our agreements.
3. Text Messaging (SMS) Program Terms
By providing your mobile number through our forms, chat, or booking flow and agreeing to receive texts, you consent to receive text messages from 901 Soundwave (Jamie Oliver Enterprises LLC), including messages sent using automated technology. Message types you may receive include: appointment confirmations and reminders, responses to your inquiries, date-availability updates, and — only where you have opted in — occasional marketing and promotional messages. Consent to receive marketing texts is not a condition of purchasing any goods or services.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to cancel and opt out. Reply HELP for help, or contact us at [email protected] or (901) 229-7592. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
The above exclusions do not extend to service providers acting on our behalf solely to deliver messages you have requested (for example, our messaging platform), or to disclosures required by law — neither of which involves sharing your information for marketing purposes.
4. How We Share Information
We do not sell your personal information. We share it only:
- With service providers who process it on our behalf under contractual confidentiality obligations — for example, our customer-relationship and messaging platform, scheduling and video-call tools, email delivery, website hosting and analytics, and payment processors;
- With your direction or consent — for example, coordinating with your venue or planner;
- For legal reasons — to comply with law, lawful requests, or to protect rights, safety, and property;
- In a business transfer — if our business is sold or reorganized, subject to this Policy’s commitments.
5. Cookies & Analytics
We use cookies and similar technologies for site functionality, remembering your selections (such as a date you enter), and analytics that help us understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features. Our analytics and advertising partners may collect device identifiers subject to their own policies.
6. Data Retention
We keep personal information for as long as needed for the purposes above: generally, for the duration of our relationship with you and for a reasonable period afterward for records, legal, tax, and dispute-resolution purposes, after which it is deleted or de-identified.
7. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Choices & Rights
- Email: use the unsubscribe link in any marketing email.
- Text messages: reply STOP to opt out at any time.
- Access, correction, deletion: you may request a copy of, correction to, or deletion of your personal information by contacting us at the address below. We will verify your request and respond as required by applicable law.
Depending on where you live (including under the Tennessee Information Protection Act and the California Consumer Privacy Act, where applicable), you may have rights to know, access, correct, delete, or obtain a portable copy of your personal information, to opt out of certain processing, and to not be discriminated against for exercising these rights. We honor applicable rights requests and do not sell personal information or share it for cross-context behavioral advertising.
9. Children
Our Services are intended for adults planning events and are not directed to children. We do not knowingly collect personal information from children under 13; if you believe a child has provided us information, contact us and we will delete it.
10. Third-Party Links & Services
Our site may link to third-party sites and embed third-party tools (for example, scheduling or review platforms). Their practices are governed by their own privacy policies, which we encourage you to review.
11. Changes to This Policy
We may update this Policy from time to time. The “Last updated” date above reflects the current version, and material changes will be posted on this page. Continued use of the Services after changes take effect constitutes acceptance.
12. Contact Us
901 Soundwave · Jamie Oliver Enterprises LLC · Attn: Privacy
11615 US 70, Suite 108B, Arlington, TN 38002
Email: [email protected] · Phone/Text: (901) 229-7592